Career
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Admin/Front Desk
About the role:
We are looking for an outgoing, confident and warm individual to cultivate relationships with clients, create a welcoming energy in the studio and grow our memberships. This person will know the ins and outs of our class offerings, rates and policies and enjoy educating our clients. They will ensure the studio is clean, organized and well maintained.
Hours:
20-28 hours/week (Part-Time)
Responsibilities:
To help manage the financial administration of the business (including bookkeeping)
Providing customer service by answering phones, greeting visitors, scheduling classes & appointments, and processing payments
Convert new clients into members through purchase of packages or memberships
Reach out to lapsed clients to encourage them back to the studio
Have an outstanding organisational ability to keep the studio running smoothly
To be proactive in filming short videos or taking photos of classes and post on the business social media account
Ensuring company is represented competently and professionally
To maintain cleanliness of the studio at all times, this includes but not limited to sanitising & cleaning the studio before/after classes
Who we are looking for?
Tech savvy with ability to learn quickly & problem solve
has basic knowledge in bookkeeping
Excellent communication skills and interpersonal savvy
Sales driven and self motivated
Pleasant, warm and kind
Reliable, professional and committed
Compensation:
RM 10 - 15/ hour (depending on experience)
Commissions for sales target achieved
Benefits:
Access to yoga classes, gym workout space during off work hours.
Discounted fees on workshops & courses hosted by Ommosapiens.
Semi-flexible working schedule
Growth opportunities in the health & wellness industry.
Applications are invited from those with a suitable relevant degree and/or industry experience. Drop us your application/CV at hello@ommosapiens.com
Studio Manager + Marketing
About the role:
This is a multi-faceted role, most suited to a highly motivated individual with the ability to work both independently and as part of a team with skills across 3 key areas of administration, sales and marketing.
Applications are open for an exceptional individual to join our close-knit studio management team in the role of admin & marketing manager.
Hours:
35 - 40 hours/week (semi-flexible/negotiable)
Responsibilities:
MARKETING & COMMUNICATIONS
Key responsibilities include:
Curate & manage social media content across multiple platforms
Use principles of marketing across written & digital formats
Create & send digital newsletters
Update website using Squarespace
Create communications that are 'on-brand'
Plan & market classes, events, workshops & trainings
Communicate with staff on scheduling issues
Liaise with teachers and staff for workshops
ADMINISTRATION
Key responsibilities include:
Answering inquiries & managing email
Processing enrolments
Creating documents & spreadsheets
Manage + track attendance & memberships
Manage + track sales using our booking software (Acuity Scheduling)
Basic invoicing, banking, payroll
Client management (memberships, passes, data entry)
Studio open & close set up
Management of CRM mailing lists
Daily site audit - cleanliness and safety
Help maintain studio appearance
Communicate with new & existing clients via phone & email
Manage course, program & events
Communicate with staff on scheduling issues
Liaise with teachers and staff for workshops
Who we are looking for?
creative, organised, data and goal oriented, and have an overall positive attitude
An education in Marketing, Advertising, Media Studies or related fields OR minimum 2 years digital experience with a portfolio of SM activities, influence and achievements
Experience in Business development or marketing is preferred
Excellent copywriting, design, editing (photo/video/text), presentation and communication skills in English for online audiences
Ability to work independently and as part of a team
Uses initiative to solve administration problems & learn new processes & procedures
High level of attention to detail
Communicate confidently under a range of circumstances
Demonstrated commitment to health & wellbeing in a yoga or fitness context
Benefits:
Access to yoga classes, gym workout space during off work hours.
Discounted fees on workshops & courses hosted by Ommosapiens.
Semi-flexible working schedule
Growth opportunities in the health & wellness industry.
Applications are invited from those with a suitable relevant degree and/or industry experience. Drop us your application/CV at hello@ommosapiens.com